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Agera na Srpskom Agera on English
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Frequently Asked Questions

FAQ

What is AGERA’s satisfaction guarantee?

Your satisfaction is our top priority so all of our products are guaranteed to arrive safely.

What currency is the price in?

Price listed on our website are in EUR or US dollars.

Which countries does Agera on-line shop ship to?

Currently serving more than 50 countries all charges are listed on the website. For orders above 150EUR we have provided free shipping world wide.

When will I receive my order?

Your order goes through several steps before reaching your door.  Here are those steps:

Step 1            Confirm payment            0-3 business days

Step 2            Process order                 1-3 business days

Step 3            Package order                1-2 business days

Step 4            Shipping                          International warehouse Airmail         9-14 business days

Total            International Airmail           11-22 business days

How are customs and taxes issues handled?

Customs and import duties including any taxes, tariffs or item seized, are the sole responsibility of the customer. Items shipped from our warehouse and other international warehouses are not subject to export taxes.

HOT TO TRACE MY PACKAGE STATUS INFORMATION?

You are encouraged to use the specific tracking link below to trace your package status before contacting our service department. 

http://www.posta.rs/struktura/eng/aplikacije/alati/posiljke.asp

How do I contact Agera on-line shop?

For any questions you can contact our service department at:
Phone Number: +381 (0) 11 2440338 (every day from 09:00 to 20:00 and Saturdays from 08:00 to 15:00 h)
Central European Time (CET+1)
E-mail: info@agera.rs

Contact us Contact us

CUSTOMER SUPPORT

Monday - Friday: 09-20h
Saturday: 10-15h
Central European Time

+381 64 1188488

Viber | WhatsApp

Contact us

Tracking of shipment status

DHL Shipping DHL SERBIA POST Shipping SERBIA POST
Specials
Akcija
Agera Blue 110 - 5,5 24%discount
Agera Blue 110 - 5,5" - Razor-edge scissors

Agera Blue Product Number 110 - 5.5" hairdressing scissors with razor-edge blade.

RECOMMENDED PRICE 30,93 EUR 23,77 EUR
Akcija
Agera Blue 2004 - 6 23%discount
Agera Blue 2004 - 6" - Razor-edge scissors

Agera Blue Product Number 2004 - 6" hairdressing scissors with razor-edge blade.

RECOMMENDED PRICE 38,88 EUR 30,13 EUR
Akcija
Agera Ergo Matt Black 28%discount
Agera Ergo Matt Black - Micro-tech scissors

Agera Ergo Matt Black - 5.5" hairdressing scissors with micro-tech blade

RECOMMENDED PRICE 31,72 EUR 22,98 EUR
Akcija
Agera Multicolor 2030 - 5.5 23%discount
Agera Multicolor 2030 - 5.5" - Razor-edge scissors

Agera Multicolor Product Number 2030 - 5.5" hairdressing scissors with razor-edge blade.

RECOMMENDED PRICE 39,68 EUR 30,93 EUR
Money back guarantee

Money back guarantee

In-store exchange

In-store exchange

PayPal<br />Easy payment

PayPal
Easy payment

FAST SHIPPING WORLDWIDE

FAST SHIPPING WORLDWIDE

100% secure payment processing

100% secure payment processing

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